Terms of Service

Last updated: December 19, 2024

1. Acceptance of Terms

By accessing and using Amico AI ("Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of the Service operated by Amico AI ("us", "we", or "our").

If you do not agree to abide by the above, please do not use this Service.

2. Description of Service

Amico AI provides an AI-powered chatbot platform that enables businesses to create and deploy intelligent chatbots for customer support and engagement. Our Service includes:

  • AI chatbot creation and customization tools
  • Website integration capabilities
  • Analytics and performance tracking
  • Customer support and maintenance

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate, current, and complete information

4. Acceptable Use Policy

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, threatening, or offensive content
  • Interfere with the Service's security or functionality
  • Attempt to gain unauthorized access to our systems
  • Use the Service for spam, phishing, or malicious activities
  • Reverse engineer, decompile, or disassemble the Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Amico AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you provide to the Service, but grant us a license to use, modify, and display such content as necessary to provide the Service.

6. Payment Terms

Certain features of the Service require payment. By subscribing to a paid plan, you agree to:

  • Pay all applicable fees as described in your chosen plan
  • Automatic renewal unless cancelled prior to renewal date
  • No refunds for partial months of service
  • Fee changes with 30 days advance notice

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may:

  • Perform scheduled maintenance with reasonable notice
  • Suspend service for security or technical reasons
  • Modify or discontinue features with notice

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMICO AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Amico AI from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time through your account settings or by contacting us.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Amico AI operates, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service.

Your continued use of the Service after changes constitute acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us through our support system or visit our website for additional contact information.